PRO-Q - Business Review Business Review"*" indicates required fieldsStep 1 of 119%Email Company Name*Are you a Product or Service focused Organization.* Product Focused (Has Inventory) Service FocusedGENERAL INFORMATIONBASIC PLANNING1. The Company has a clearly defined mission* Yes NoA. There is a written Mission Statement.* Yes NoB. Company is carrying out the mission.* Yes NoC. Mission Statement is modified when necessary.* Yes NoD. Employees understand & share in the mission.* Yes NoE. The Company has a brand and style guide.* Yes NoIf Yes, Please Upload HereMax. file size: 100 MB.2. The Company has a written Sales Plan* Yes NoIf Yes, Please Upload HereMax. file size: 100 MB.A. Market niche has been identified.* Yes NoB. New product lines are developed when appropriate.* Yes NoC. Targeted Customers are being reached.* Yes NoD. Sales are increasing.* Yes No3. The Company has an annual budget.* Yes NoIf Yes, Please Upload HereMax. file size: 100 MB.A. Budget is used as a flexible guide* Yes NoB. Budget is used as a control device.* Yes NoC. Actual expenditures are compared against budgeted expenditures.* Yes NoD. Corrective action is taken when expenses are over budget.* Yes NoE. Owner prepares budget.* Yes NoF. The budget is realistic.* Yes No4. The Company utilizes a 6 month Rolling budget.* Yes NoIf Yes, Please Upload HereMax. file size: 100 MB.5. The Company has a pricing policy.* Yes NoA. Products or services are competitively priced.* Yes NoB. Business provides volume discounts.* Yes NoC. Prices are increased when warranted.* Yes NoD. There is a relationship between pricing changes and sales volume.* Yes NoE. New prices are placed on last-in goods when the price on old stock gets changed.* Yes NoTHE CULTUREPERSONNEL1. Employees know what is expected of them* Yes NoA. Each employee has only one supervisor.* Yes NoB. Supervisors have authority commensurate with responsibility.* Yes NoC. Employees volunteer critical information to their supervisor.* Yes NoD. Employees are using their skills on the job.* Yes NoE. Employees and Management know the Top 5 Strengths of Each Employee.* Yes NoF. Employees feel adequately trained.* Yes No2. Each employee has a job description.* Yes NoIf Yes, Please Upload HereMax. file size: 100 MB.A. Employees can accurately describe what they do.* Yes NoB. Employees do what is expected.* Yes NoC. Employees accountable to specific daily KPIs* Yes NoD. Company untilizes a SCORECARD Process.* Yes NoIf Yes, Please Upload HereMax. file size: 100 MB.E. Work load is distributed equitably.* Yes NoF. Employees receive feedback on performance.* Yes NoG. Employees are rewarded for good performance.* Yes NoH. Employees are familiar with company policies.* Yes NoI. There is a concise policy manual.* Yes NoIf Yes, Please Upload HereMax. file size: 100 MB.3. Preventive discipline is used when appropriate.* Yes NoA. Employees are informed when performance is below standard.* Yes NoB. Unexcused absences are dealt with immediately.* Yes NoC. Theft prevention measures are in place.* Yes No4. Regular employee meetings are conducted.* Yes NoA. Employees' ideas are solicited at meetings.* Yes NoB. An agenda is given to employees prior to the meeting.* Yes NoC. Meetings provide a specific set of outcomes to be achieved by each attendee.* Yes NoIf Yes, Please Provide a Sample of Meeting Template HereMax. file size: 100 MB.OPERATIONSPRODUCTION1. The company has a good relationship with suppliers.* Yes NoA. A well-documented plan addresses how to deal with suppliers.* Yes NoB. Inventory delivery times are specified.* Yes NoC. Levels of quality of materials and services are specified.* Yes NoD. Payment terms are documented.* Yes NoE. Contingency plans are provided.* Yes NoF. Regular contact is made with suppliers.* Yes No2. The company provides for good inventory control.* Yes NoA. Company has an inventory control formula to provide for optimum inventory levels.* Yes NoB. Company has a policy on securing inventory in a timely fashion.* Yes No3. The company conducts incoming inventory inspections.* Yes NoA. Company has a written policy on incoming inspection.* Yes NoB. Incoming inspection is being performed.* Yes NoC. Incoming inspection levels of quality are documented.* Yes No4. The company has alternate sources of raw materials.* Yes NoA. Two or more suppliers are identified for each product needed.* Yes NoB. Majority of raw material requirements are divided equally between two major suppliers with a third source receiving lesser but consistent orders.* Yes No5. The company has a routine maintenance program.* Yes NoA. A routine maintenance program is documented and communicated to all maintenance personnel.* Yes NoB. Every major piece of equipment has a maintenance log positioned in an obvious place.* Yes NoC. Preventive maintenance is a regular occurrence.* Yes No6. The company has a formal operator training program.* Yes NoA. Company has a written operator training manual.* Yes NoB. A progressive training process is in place.* Yes NoC. Accomplished operators are identified to answer questions from trainees.* Yes NoD. Constructive feedback on training progress is provided in a Non-intimidating fashion.* Yes No7. The company attempts to stay current with technological advances.* Yes NoA. Company representatives attend trade shows on a regular basis.* Yes NoB. Company subscribes to trade publications.* Yes NoC. A formal employee suggestion program is in place.* Yes NoD. Company conducts regular technology advancement brainstorming sessions involving the employees.* Yes NoE. Company is involved in the community's extended learning programs.* Yes NoSALES & MARKETING1. The owner knows exactly what the business is.* Yes NoA. The owner knows exactly who the customer is.* Yes NoB. Potential customers know about the business.* Yes NoC. Location is appropriate for the business.* Yes NoD. The market is clearly defined.* Yes No2. The owner knows competitors and their location.* Yes NoA. The owner knows how his or her prices compare with the competitions'.* Yes NoB. The owner knows how the competition is regarded.* Yes NoC. Census data are used for strategic marketing.* Yes NoD. The owner knows the county sales patterns.* Yes No3. The owner is aware of customer needs.* Yes NoA. Feedback is requested from customers.* Yes NoB. Sales receipts are monitored.* Yes NoC. Sales receipts are compared to those from previous years.* Yes NoD. Seasonal variations are taken into account.* Yes No4. The owner and employees focus on customer needs.* Yes NoA. The owner and employees treat customers courteously.* Yes NoB. The customer's concerns, complaints and suggestions are listened to carefully.* Yes NoC. Customers are provided with quick, reliable service.* Yes NoD. The owner is considered knowledgeable by customers.* Yes NoE. Appropriate housekeeping procedures for the business are followed.* Yes No5. The company needs to increase sales volume.* Yes NoA. There is a sales plan in effect.* Yes NoB. Sales goals are being met.* Yes NoC. Effective sales presentations are being made to potential customers.* Yes NoD. Names of prospects are kept in a follow-up file.* Yes NoE. Sales are closed effectively.* Yes NoPlease upload last 6 months CRM and or Sales data here.Max. file size: 100 MB.ADVERTISING & PROMOTION1. The owner has an advertising and promotion plan.* Yes NoIf Yes, please upload here.Max. file size: 100 MB.The Business:A. Has an advertising budget.* Yes NoB. Advertises monthly.* Yes NoC. Advertises weekly.* Yes NoD. Has a promotional calendar.* Yes NoThe Owner:2. The owner uses effective advertising and promotion.* Yes NoA. Advertises in Search Engines.* Yes NoB. Uses mailers, newspapers or shoppers.* Yes NoC. Uses radio and television advertising.* Yes NoD. Obtains no-cost or low-cost media coverage.* Yes NoE. Uses digital media effectively.* Yes NoF. The Company has a website.* Yes NoWebsite AddressG. Uses social media effectively.* Yes NoGoogle Listing AddressLinkedin AddressFacebook AddressInstagram AddressOtherOtherOtherOtherThe Owner:3. The owner uses effective merchandising techniques.* Yes NoA. Relates display space to sales potential.* Yes NoB. Uses vendor promotional aids.* Yes NoC. Knows traffic flow patterns of customers.* Yes NoD. Keeps facilities clean.* Yes NoThe Owner:4. The owner evaluates advertising and promotional efforts weekly.* Yes NoA. Determines if sales increase with advertising.* Yes NoB. Ascertains if sales increase after special promotions.* Yes NoFINANCESGENERAL BOOKKEEPING & ACCOUNTING PRACTICES1. The company has a bookkeeping system* Single Entry Double Entry NoneThe Owner:A. Prepares the books.* Yes Noi. Understands the how and why.* Yes Noii. Prepares own financial statements.* Yes NoB. Pays for bookkeeping service.* Yes Noi. Understands financial statements.* Yes Noii. Has taxes done by bookkeeper.* Yes Noiii. Has compared cost for bookkeeper with that of a CPA.* Yes No2. The company reconciles bank statements monthly.* Yes No3. The company keeps income and expense statements accurate and prepares statements monthly.* Yes NoThe Owner:A. Understands purpose of financial statements.* Yes NoB. Compares several monthly statements for trends.* Yes NoC. Compares statements against industry averages.* Yes NoD. Knows current financial status of business.* Yes No4. The company makes monthly deposits for federal withholding and Social Security taxes.* Yes NoThe Owner:A. Understands Form 941.* Yes NoB. Makes deposits on time to avoid penalties.* Yes NoC. Provides W-2 information.* Yes No5. The company has a credit policy.* Yes NoThe Company:A. Ages billing system monthly.* Yes NoB. Accesses late payment fee from customers.* Yes NoC. Writes off bad debts.* Yes NoD. Has good collection policies.* Yes NoE. Has a series of increasingly pointed letters to collect from late customers.* Yes NoF. Has VISA, MasterCard, or other credit card system.* Yes NoG. Emphasizes cash discounts.* Yes No6. The company files all tax returns in a timely manner.* Yes NoThe Owner:A. Considers tax implications of equipment early.* Yes NoB. Considers buy versus lease possibilities.* Yes NoC. Considers possible advantages/disadvantages of incorporation/Subchapter S.* Yes NoD. Does not pay tax penalties (federal, state, sales).* Yes NoFINANCESFINANCIAL PLANNING & LOAN PROPOSALS1. The company has adequate cash flow.* Yes NoA. Renumbered cash receipts are monitored and accounted for.* Yes NoB. Checks are deposited properly each day.* Yes NoC. Customer invoicing is done promptly (within two working days).* Yes NoD. Collections are received within 60 days.* Yes NoE. Accounts payable take advantage of cash discounts.* Yes NoF. Disbursements are made by pre-numbered check.* Yes No2. The company projects cash-flow needs.* Yes NoA. Payrolls are met without problems.* Yes NoB. Money is set aside for expansion, emergencies and opportune purchases.* Yes NoC. Short-term financing is used when needed.* Yes NoD. Line of credit is established with a bank.* Yes No3. The company understands the role of financial planning in today's highly competitive lending markets.* Yes NoA. The owner's personal resume is prepared and current* Yes NoB. Personal financial statements have been prepared.* Yes NoC. The business has a written business plan.* Yes NoD. Source and use of funds statements exist for the past two years, with a projection for the next two years.* Yes NoE. An accurate balance sheet exists for the past two years and includes a projection for the next two years.* Yes NoF. The owner has a good working relationship with a banker.* Yes NoG. There is a strong debt-to-equity ratio (1:2/1:1)* Yes NoPlease Upload Last 3 Years Financials (P&L, Expense Detail, Balance Sheet and Cash Flow Report) HereMax. file size: 100 MB.CAPTCHA