Personal Development
The ProQ Framework: Building Systems That Actually Scale
Step 1: Clarify the North Star (So Systems Have a Purpose) Most businesses fail at systems because they build them in isolation. ProQ starts with alignment. Before designing processes, you clarify: Where the business is going What outcomes matter most What success actually looks like now Chaos symptom: “Everyone does it their own way.” ProQ…
Read MoreWhat Is a ProQ CoPilot? A Business Coach Built for Scalable Growth
What could be possible for you if you had time, money, and freedom? Business ownership wasn’t meant to be a prison sentence. It’s meant to be a vehicle that allows you to do and achieve more than you ever dreamt possible. At ProQ, we want our clients living on the edge of their dreams—to look…
Read MoreBeyond the Obvious: Unveiling the Secrets to Sustainable Business Growth
Recently, I got a very thought-provoking email from one of my mentors. The headline read: “The job of a great coach isn’t to answer their client’s questions. It’s to give them more powerful questions to unearth deep insights within them.” He further suggested that we all pretend not to know what is holding…
Read MoreMastering Difficult Conversations: A 5-Step Guide for Business Success
Are you familiar with that sinking feeling before a tough conversation? For many, it’s hard to conduct a tough conversation both personally and professionally, and thus try to avoid it at all costs. However, as with most things you try to dodge, you pay for it in other ways, such as frustration, stress, loss…
Read MoreEntrepreneurial Agility: A Mountain Biker’s Guide to Business Resilience
What you might not know about me is that I love biking and now that I live in Arizona, I have the luxury of mountain biking in the most beautiful surroundings. One of my favorite areas is the McDowell Mountain Regional Park because it offers a varied landscape and a great mixture of trails.…
Read MoreFrom Resolutions to Results: A Blueprint for Long-Term Success
Do you have New Year’s resolution hangover? Don’t despair, you’re not alone. Statistics show that about 8% of people manage to keep their New Year’s resolutions through January. What’s sad about that is that it often leaves us feeling defeated and ashamed of our lack of willpower, a little bit like a post-party hangover. Even…
Read MoreHappy Customers: A Three-Step Approach for Small Business Owners
I was recently asked the age-old question – Is the customer always right? Well, it’s not a simple yes or no, so I want to share three key insights that transformed my approach to customer relations. You see, I built my Window Coverings business entirely on referrals, but it took me years to realize the…
Read MoreThe Journey of Personal Growth
What do you want? This is a question most people have a hard time answering because we have been spoon-fed our decisions and desires since childhood. We were repeatedly told things like “Don’t argue with your mother, father, teacher, etc.”, “Only good little children get to have dessert,” “Because I say so,” or “You…
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To Cuddle or Not to Cuddle?
The other day I was listening to the radio and heard a story about a women who started a cuddling business. Her business was booming and she had to actually open a storefront. What? Did they say cuddling? Yes, a cuddling store. The business owner, Samatha Hess, is a professional cuddler and charges $60 an…
Read MoreWork. Life. Balance.
Everyone struggles with maintaining a healthy work-life balance to some degree. The misconception that those who are self-employed work less or those who are C-class business people work less is just that; a misconception. It is this belief and motivation that can drive individuals to open their own business to begin with. Unfortunately, for those who…
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