Taking care of your CULTURE

As business owners, we spend most of our time focused on the external side of our business: making sure we’re offering services customers want, attracting great leads so we can increase our sales, delivering exceptional value to our customers.  But how are things looking “behind the curtain”?  How often do you find time to check…

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To Cuddle or

Not to Cuddle?

The other day I was listening to the radio and heard a story about a women who started a cuddling business. Her business was booming and she had to actually open a storefront. What? Did they say cuddling? Yes, a cuddling store. The business owner, Samatha Hess, is a professional cuddler and charges $60 an…

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Work. Life. Balance.

Everyone struggles with maintaining a healthy work-life balance to some degree.  The misconception that those who are self-employed work less or those who are C-class business people work less is just that; a misconception.  It is this belief and motivation that can drive individuals to open their own business to begin with. Unfortunately, for those who…

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Is your Organization among the TOP 2/3 of Growing Companies?

Does your company have a business plan?  Is it comprehensive?  Does it have the key components needed to succeed?  Does it plan for several scenarios?   Do you know how to create one?   Business plans are crucial to keeping operations flowing smoothly, outlining a path for growth, staying on a path of continuous improvement,…

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The Process to a True Yes: Genuine Service

“A committed client is the natural outcome of genuine service.” There is something in our collective consciousness that is hardwired to equate on-the-spot selling with pushy images of used car salesmen trying to pressure, guilt and/or cajole us into buying decisions we’ll later regret. But what if our collective consciousness is wrong on this? Step…

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3 Mistakes to Avoid When Thinking About Hiring

Your business is growing. You’ve got solutions your customers want, a competitive difference to leverage and a sales process that closes consistently.  FANTASTIC!! But as you know, growth brings challenges – and one of the biggest challenges I see business owners wrestling with is HIRING. It can be a struggle to find, hire and retain…

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The Power of Permission

I’ve been selling and teaching sales for almost two decades.  It’s something I love, I’m passionate about and something I truly believe is noble. It’s the lifeblood of any business no matter what it is. Without making the sale, your prospect is still stuck with the issue they called you to resolve.  The sale is the doorway…

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3 Company Perks To Make Your Brand (& Employees!) Shine

To have a truly impressive brand, every aspect of your company should be well-thought out and properly managed, inside and out. If you’re looking to build a reputable and lovable business, taking care of your employees is essential. (After all, happy workers are better workers!) Boosting employee morale will send good vibes throughout the ranks,…

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